Frequently Asked Questions

Find answers to common questions about Social Finance Hub

Platform & Content

What is Social Finance Hub (SFH)?

SFH is an academic platform dedicated to aggregating and discovering research, books, datasets, and events in the field of social finance.

Is the content free to access?

Yes. SFH provides free access to bibliographic metadata (abstracts, authors, years) and direct links to original sources.

How is the content updated?

We regularly index new materials from reputable academic databases and institutional repositories.

Does SFH host Datasets?

We curate metadata for high-quality datasets. Actual data files are hosted by their original creators, and we provide direct links to them.

Accounts & Security

How do I sign up or reset my password?

Visit the login page to register. If you forgot your password, use the "Forgot Password" link on the login screen to reset it via email.

Why didn't I receive the verification email?

Please check your Spam folder. If you are using an institutional email, it might be blocked by firewalls; try using a different email address.

Is my personal data secure?

Yes. We use industry-standard encryption and strict access controls (Row Level Security) to ensure your profile data is private and accessible only by you.

Search & Discovery

How do I search for specific content?

Use the global search bar at the top or visit search page to search by title, abstract, or author.

How can I filter research papers?

On the search or papers page, click the filter option buttons to filter by Year, Tags, or Publication Status.

What is the difference between "Working" and "Published" papers?

Working Papers are pre-publication manuscripts (e.g., SSRN), while Published Papers are peer-reviewed articles formally published in academic journals.

Technical Support

Which browsers are supported?

The platform is fully responsive and supports all modern browsers (Chrome, Firefox, Edge, Safari) on both desktop and mobile devices.

What should I do if the site loads slowly?

Try clearing your browser cache and refreshing. If the issue persists, please take a screenshot and contact support.

Legal & Copyright

Who owns the copyright?

Copyright remains with the original authors or publishers. SFH acts strictly as a metadata index and discovery tool.

How do I report copyright infringement?

If you believe your work is improperly indexed, please contact our legal team for immediate investigation and removal.

Still have questions?

Can't find the answer you're looking for? Please reach out to our support team: socialfinanceworkinggroup@gmail.com